Refund Policy

At Invitoon, we specialize in providing high-quality digital invitations that are delivered instantly after purchase. Due to the digital nature of our products, all sales are final and non-refundable.

Once a digital file has been purchased and delivered, we cannot offer a refund, exchange, or cancellation under any circumstances. This policy is in place because digital items cannot be returned in the same way as physical products.

We strongly encourage customers to review all product descriptions, previews, and details carefully before making a purchase. If you have any questions about a product prior to buying, please contact us—we’re happy to assist you in making the right choice.

Exceptions

The only exceptions to our no-refund policy are:

  • If the file delivered is corrupted or defective.

  • If you were charged by mistake due to a technical error.

In such rare cases, please reach out to us at invitoon.store@gmail.com